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Refund Policy

Last updated: July 23, 2026

Important Notice

Due to the nature of our digital services and the immediate costs incurred for setup and provisioning (such as domain registration and account licensing), we have a strict no-refund policy once a service has been initiated.

1. General Policy

At ScalerSuite, we are committed to providing high-quality services at unbeatable prices. The moment you purchase a service, we begin the process of provisioning, which involves irreversible costs on our end. This includes registering domains in your name, purchasing official licenses for Google Workspace or Microsoft 365, and allocating resources for list building or email validation.

2. Non-Refundable Services

All our services are non-refundable once the order is processed and work has begun. This includes, but is not limited to:

  • Domain Registrations: Once a domain is registered, it cannot be canceled or refunded.
  • Google Workspace & Microsoft 365: Licenses are purchased immediately and cannot be returned.
  • List Building & Email Validation: These services involve data processing and labor that begins as soon as an order is placed.
  • Cold Email Setup: This comprehensive service involves significant upfront work, including strategy, domain setup, and technical configuration.

3. Service Cancellation

You may cancel your subscription for any recurring services at any time. The cancellation will take effect at the end of your current billing period, and you will not be charged for the subsequent period. You will retain access to the service until the end of the paid period. No partial refunds will be issued for the remaining time in the billing cycle.

4. Disputed Charges

We encourage you to contact our support team on WhatsApp to resolve any issues with billing or service delivery. Initiating a chargeback or payment dispute without contacting us first may result in the immediate suspension or termination of all your services.

5. Acknowledgment

By purchasing any of our services, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.

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